Sp111 Terms and Conditions – Platform Rules and Guidelines

For the purposes of this document, the terms below carry the following meanings when used on the sp111 platform:

• "Platform" or "sp111" — the website accessible at https://sp111.click and all its subdomains, applications, and related services.
• "User" or "Member" — any individual who has created a registered account on sp111 and uses its services.
• "Account" — the individual profile created by the User to access the platform's services, identified by a unique CPF and email address.
• "Real Balance" — funds deposited by the User or won through bets and games that can be withdrawn without additional rollover conditions.
• "Bonus Balance" — credits granted through promotions that are subject to the rollover conditions of the corresponding offer.
• "Rollover" or "Wagering Requirement" — the number of times the bonus amount must be wagered on eligible events before it can be transferred to the real balance.
• "Odds" — the multipliers that determine the potential return on a sports bet, expressed in decimal format.
• "RTP" (Return to Player) — the theoretical return-to-player percentage in casino games, calculated over millions of rounds and audited by independent laboratories.
• "KYC" (Know Your Customer) — the identity verification process required by regulation to confirm that the User is who they claim to be.
• "Pix" — the instant payment system from the Central Bank of Brazil, used for deposits and withdrawals on the platform.

To create an sp111 account and use its services, the User must meet the following mandatory requirements:

• Be at least 18 years of age completed by the date of registration. sp111 enforces strict age verification and reserves the right to request supporting documents at any time.
• Be a resident of Brazil or have legal access to the platform under the laws of your country of residence.
• Own Valid and active CPF issued by the Brazilian Federal Revenue Service. The CPF is used for unique identification and Pix payment processing.
• Providing a valid email address for the User's exclusive use, used for communications and password recovery.
• Not have been previously excluded from the platform due to a terms violation or permanent self-exclusion.

Registration on sp111 is free and carries no obligation to deposit. By completing registration, the User confirms that all information provided is accurate, complete, and up to date. False or incomplete information may result in immediate account closure and the withholding of any balances for investigation.

Sp111 reserves the right to decline any registration request without providing a reason, particularly where there is an indication of fraud risk, money laundering, or potential violation of applicable regulations.

Sp111 is required to verify the identity of its members as part of anti-money laundering and counter-terrorism financing protocols, as well as regulatory licensing requirements. The KYC process may be requested at any time, but is mandatory before the first withdrawal is processed.

Documents that may be requested include:

• Photo ID: National ID (RG), Driver's License (CNH), Passport, or Work ID — physical or digital version.
• CPF Proof: CPF card issued by the Receita Federal or any document clearly showing the CPF number.
• Proof of address: A water, electricity, gas, landline, or credit card bill issued within the last 3 months, showing the User's name and address.
• Selfie with document: A photo of the User holding their identity document, requested when necessary to confirm the account holder's identity.

Submitted documents are reviewed within up to 48 business hours. Withdrawals may be suspended during the verification process until it is complete. The User will be notified by email of the verification outcome and of any additional documentation that may be required.

Sp111 accepts the following payment methods for deposits, all operating exclusively in Brazilian Reais (R$):

• Pix — preferred method, with instant processing 24 hours a day, 7 days a week, including holidays. Available via Pix key: CPF, email, phone number, or random key.
• Boleto bancário — credited within up to 1 business day after payment. Expired boletos are not automatically reprocessed.
• Credit and debit card — Visa and Mastercard accepted. The limit is determined by the card-issuing bank.
• PicPay — deposit via PicPay digital wallet with processing in minutes.
• Mercado Pago — deposit via Mercado Pago account with processing in minutes.
• TED bank transfer — by Nubank, Itaú, Bradesco, and Banco do Brasil. Processing during banking hours.

All deposits must be made using payment methods registered in the account holder's own name. Deposits made by third parties or from accounts that do not belong to the User will be returned and the account may be suspended pending investigation.

Sp111 does not charge fees on deposits. Any banking fees charged by the User's bank or financial institution are the User's own responsibility.

Sp111 processes withdrawals exclusively to accounts held by the registered User, using payment methods compatible with those used for the deposit. The primary and preferred withdrawal method is Pix.

Processing times by account level:

• Regular members (Bronze): up to 5 minutes via Pix after approval.
• Silver members: up to 30 minutes via Pix after approval.
• Gold Members: up to 15 minutes via Pix after approval.
• Platinum members: up to 10 minutes via Pix after approval.
• Diamond Members: instant Pix, available 24 hours a day.

The minimum withdrawal amount is R$ 30.00. To make a withdrawal, the User must have completed the identity verification process (KYC) and must have no active bonus rollover pending on the balance to be withdrawn.

Withdrawals requested outside banking system operating hours for methods such as TED may be processed on the next business day. sp111 is not responsible for delays caused by banking system failures or issues with the Central Bank's Pix system.

Sp111 offers Sports Betting across a wide range of disciplines, with priority coverage of Brazilian football: Brasileirão Série A, Copa do Brasil, Copa do Nordeste, State Championships (Paulistão, Carioca, Gauchão, and others), and Copa Libertadores da América. volleyball, basketball (NBB), MMA, UFC, tennis, e-sports, and other international competitions are also available.

General betting rules:

• Bets are considered confirmed once the confirmation message is displayed on the platform and the corresponding amount is debited from the User's balance.
• Confirmed bets cannot be canceled by the User after confirmation, except where the cash-out feature is available for that specific bet.
• Sp111 publishes odds in decimal format. The total potential return is calculated by multiplying the stake by the event's odds.
• If an event is cancelled, postponed by more than 48 hours, or ended before the regulation time without an officially recognised result, the bet is voided and the wagered amount is returned to the User's balance.
• Sp111 reserves the right to limit bets or restrict specific markets for users whose betting patterns suggest the use of privileged information or systematic arbitrage.

Live bets are subject to temporary market suspensions during key moments in the game, such as goals, red cards, and penalty kicks. Bets placed during a market suspension that were not confirmed before the event occurred will be automatically cancelled and the amount refunded.

Sp111's casino offers more than 4,000 games from licensed international providers, including slots, Live Casino tables, crash games, and virtual table games. All games are supplied by certified providers — such as Pragmatic Play, Evolution Gaming, Spribe, and Play'n GO — and their RTPs are audited by independent laboratories (eCOGRA, GLI).

How the games work:

• All slots and virtual game outcomes are determined by certified Random Number Generators (RNG), ensuring each round is independent of previous ones.
• Live tables use real physical equipment (roulette wheels, card decks) operated by dealers in a live broadcast studio. The outcome is physical and cannot be manipulated by the platform or the User.
• The RTP (Return to Player) for each game is available in the game's information section within the platform. The RTP is an average calculated over millions of rounds and does not guarantee specific individual results.
• Crash games such as Aviator and JetX use provably fair algorithms that allow the User to verify the fairness of each round through a verification code provided after each result.

Sp111 is not responsible for the User's internet connection failures during a gaming session. If a disconnection occurs during a slots or live casino round, the result of that round will be processed normally by the server and the balance updated accordingly.

Sp111 offers a variety of promotions for new and active members. Each promotion has its own specific terms published at launch. The general conditions that apply to all sp111 promotions are:

• Each promotion may be redeemed only once per User, CPF, email address, device, and IP address, unless the offer's terms expressly state otherwise.
• Rollover is calculated exclusively on the bonus amount received, not on the combined total of the deposit and the bonus.
• Bets placed at odds below 1.50 may not count toward meeting the rollover requirement, as specified in the individual terms of each promotion.
• The rollover fulfillment period starts from the moment the bonus is credited to the User's balance.
• If a bonus expires before the rollover requirement is met, the remaining bonus balance and any associated winnings will be automatically cancelled.
• Sp111 reserves the right to cancel promotions where abuse is suspected, including creating multiple accounts, placing low-risk bets to meet rollover requirements, or any other behaviour inconsistent with good-faith use of the platform.

Sp111 may modify, suspend, or end any promotion with 24 hours' prior notice, except in cases of identified abuse or technical error, where suspension may be immediate. Promotions already active are not affected by suspensions of new sign-ups.

The sp111 VIP Program has five tiers — Bronze, Silver, Gold, Platinum and Diamond — and enrollment is automatic for all registered members. VIP points are earned for every R$ 10.00 wagered on any eligible category on the platform.

VIP Program general conditions:

• Accumulated points are valid for 12 months from the date they were earned, provided the account maintains regular activity.
• Tier promotions are automatic once the User reaches the total points required for the next level.
• Maintaining your level requires meeting a minimum monthly score, displayed on the VIP panel in your account.
• If the minimum maintenance score is not met for two consecutive months, the level may be downgraded to the one immediately below, with prior notice sent by email.
• The benefits at each tier — cashback, free bets, free spins, and a dedicated account manager — are fully described on the VIP Program page and may be updated with 30 days' prior notice.

VIP Program cashback is calculated every Monday based on net losses from the previous week (Monday to Sunday). The credit is applied by 11:59 PM each Monday as real balance with no additional rollover. For more details, visit the VIP Program.

Sp111 is committed to promoting responsible gambling. Sports Betting and casino games are forms of entertainment and should be treated as such. The platform offers the following control tools, all available free of charge in your account dashboard:

• Daily, weekly and monthly deposit limits — set by the User themselves. Limit reductions take effect immediately; limit increases are subject to a 7-day waiting period.
• Daily, weekly and monthly loss limits — once reached, new bets are blocked until the start of the next period.
• Temporary self-exclusion — available periods: 1 day, 7 days, 30 days, 90 days, or 6 months. During this period, account access and receipt of marketing communications are blocked.
• Permanent self-exclusion — permanently closes the account. This action cannot be reversed.
• Session time alert — notifications when the active session exceeds a time limit set by the User.

Sp111 strictly prohibits use of the platform by anyone under 18. Any account identified as belonging to a minor will be immediately closed and all deposits made will be returned to the original payment method.

Account security at sp111 is a shared responsibility between the platform and the User. sp111 uses 256-bit SSL encryption on all data transmissions and stores passwords in an irreversible encrypted format. The User is responsible for:

• Keep your login password confidential and never share it with third parties.
• Enable two-factor authentication (2FA) in your account settings — strongly recommended.
• Immediately notify support if you suspect unauthorized access to your account.
• Use a secure email address with a strong password and 2FA enabled, linked to your sp111 account.

Sp111 will never ask the User for their password via email, chat, or any other channel. Any such request should be reported immediately as a phishing attempt. sp111 is not liable for losses resulting from the User voluntarily sharing their access credentials.

The following conduct is strictly prohibited at sp111 and may result in immediate account closure and balance holds pending investigation:

• Creating multiple accounts in order to claim the welcome bonus more than once or to circumvent any platform restrictions.
• Use of automation software, bots, scripts, or any tool that places bets automatically without direct human intervention.
• Systematic exploitation of technical errors or odds discrepancies with the aim of securing guaranteed profit.
• Money laundering or any attempt to use the platform to convert funds of illicit origin.
• Placing bets in collusion with other users or with any party involved in a sporting event.
• Providing false information during registration or the identity verification process.
• Any attempt to hack, compromise, or disrupt the platform's operations or those of other users.

Sp111 fully cooperates with regulatory and law enforcement authorities and reports suspicious transactions as required by Brazilian anti-money laundering legislation (Law 9.613/98 and regulations issued by the Financial Activities Control Council — COAF).

The User may request voluntary account closure at any time through chat or email support. Upon closure, any available real balance will be returned to the User via the available withdrawal method, provided there are no pending rollover requirements, ongoing investigations, or regulatory restrictions.

Sp111 may close or suspend accounts in the following cases:

• Violation of any item in these Terms and Conditions.
• Suspected fraud, money laundering, or use of inside information.
• Failure to complete the identity verification process within the stipulated timeframe.
• Receipt of deposit chargebacks via credit card.
• Inactivity for more than 24 months with no account activity.

In cases of account closure due to suspected fraud or terms violations, sp111 may hold the available balance for up to 180 days during the investigation. Any balance confirmed as legitimate following the investigation will be returned to the User.

Personal data processing at sp111 is governed by the General Data Protection Law (LGPD — Lei 13.709/2018). We collect only the data necessary for account creation and maintenance, identity verification, payment processing and improving your platform experience.

As the owner of your data, you are guaranteed the following rights:

• Access to the personal data sp111 holds about you.
• Correction of incomplete, inaccurate, or outdated data.
• Deletion of unnecessary data, except where retention is required by law.
• Data portability to another service provider, where applicable.
• Withdrawal of consent for data processing, along with the implications this carries for use of the platform.

To exercise any of these rights, or if you have questions about how your data is handled, contact us at suporte@sp111.click or visit our Privacy Policy complete.

Sp111 reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to Users by email at least 30 days before taking effect. Minor wording updates or typographical corrections may be made without prior notice.

The most current version of the Terms and Conditions will always be available on this page, with the date of the last update shown at the top of the document. Continued use of the platform after the effective date of any changes constitutes acceptance of the new terms.

If the User does not agree with the changes, they must close their account before the new terms take effect. Closing an account under these circumstances carries no penalty, and any real balance will be returned normally.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. In the event of a dispute or complaint related to the use of the sp111 platform, the User must follow the process below:

1. Contact support: The first step is always to contact support via live chat or email at suporte@sp111.click. sp111 is committed to responding within 48 business hours with a clear, well-founded position.
2. Internal escalation: If the initial response is unsatisfactory, the User may request a case review by the compliance department by including "Dispute Review" in the email subject line.
3. Arbitration: Disputes not resolved through the previous steps may be submitted to arbitration under the Brazilian Arbitration Act (Law 9.307/96), using a recognized arbitration chamber in Brazil.

For matters related to personal data and data protection, the User may also contact the National Data Protection Authority (ANPD) in accordance with the procedures established by the LGPD.